In the global pandemic, the dedicated workers at Children’s Health were facing unprecedented challenges, adapting to new realities and demonstrating resilience in their roles. The stories of these individuals shed light on the diverse experiences within the healthcare system during these trying times.
Let’s discuss some important people in healthcare during this time:
Ryan Campbell, the Manager of Pastoral Care at Children’s Medical Center Dallas, discusses the emotional toll the pandemic has taken on staff members. He is important because he emphasizes the importance of connecting with colleagues, fostering a collective sense of hope.
Dr. Andy McGarahan, a Psychologist at the Center for Pediatric Eating Disorders in Children’s Medical Center Plano, shares the unique challenges faced by patients dealing with eating disorders during the pandemic. The isolative nature of these disorders is exacerbated by the restrictions imposed to curb the virus's spread, affecting support systems and communication. McGarahan reflects on the unconventional methods employed in group therapy, where masks hinder communication, and smiles go unseen.
Lisa Jones, a Child Life Music Therapist and Therapeutic Arts Supervisor, highlights the continued struggles of families in the hospital, facing illnesses and difficult diagnoses even amid the pandemic. Jones discusses the limitations imposed by the need to conserve personal protective equipment, restricting her ability to visit certain patients. Despite these challenges, she finds creative ways to connect with her young patients, using music to bridge language barriers and bring moments of joy.
Kelly Ihejiawu, Manager of School and Library Services, faced the difficult decision of closing the hospital library due to safety concerns. Recognizing the importance of the library as a quiet space for families, she implemented online alternatives for staff and families to access educational activities. Despite the closure, Ihejiawu emphasizes their continued commitment to supporting families through learning resources.
Lori Strohla, Senior Director of Perioperative Services at Children’s Medical Center Dallas, shares her perspective on the pandemic, drawing strength from her experience as a breast cancer survivor. Strohla's team has adapted to reduced surgical cases, implementing measures to ensure staff safety and hospital efficiency. She emphasizes the positive and mission-focused attitude of her team despite the challenging circumstances.
Jennifer Roady, Supervisor of Child Life Services at Children’s Medical Center Plano, describes the eerie quietness that has descended upon the hospital due to visitor restrictions and staffing changes. She discusses the closure of playrooms but emphasizes their continued support for children at their bedside. Roady addresses the communication challenges posed by masks, highlighting the need for verbal reassurance in the absence of visible facial expressions.
Joseph Cantu, a float nurse on the COVID-19 response team at Children’s Medical Center Dallas, reflects on his journey from a career in the business world to nursing. Cantu expresses confidence and readiness to face the challenges posed by the pandemic, describing the precautions he takes to protect his family from potential exposure.
Johnathan York, a barista at MotoKofe in Children’s Medical Center Dallas, shares his experience of serving coffee to hospital staff during the pandemic. York reflects on the role of coffee as a source of comfort and describes the gratitude expressed by hospital staff for the continued availability of coffee services.
Dalya Cannon, working in Environmental Services and Housekeeping at Children’s Medical Center Dallas, discusses her passion for thorough cleaning and making families feel comfortable. Cannon highlights the positive atmosphere among her colleagues, engaging in activities like dancing and creating TikToks to maintain morale amid the ongoing challenges.
These diverse perspectives from the frontlines of Children’s Health reveal the difference of experiences, challenges, and resilience within the healthcare community during the global pandemic. The stories underscore the importance of support, adaptability, and creativity in navigating these unprecedented times.
For more stories like this, check out https://www.childrens.com/
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